Payment and delivery terms:

Ordering and Invoicing

All orders are placed in writing or electronically and are only valid upon receipt of an official invoice.

 Payment Terms

A deposit of 30% of the total amount is due within 20 days upon receipt of the invoice. 

The remaining balance of 70% is due within 30 days after receipt of the goods.

Payment Methods

We accept payments via bank transfer or by other mutually agreed-upon means. All bank charges are to be borne by the customer.

Delivery Terms

The delivery time is typically 20 days from receipt of the deposit payment, or as agreed upon. 

Delivery is made to the delivery address specified by the customer. 

The exact delivery terms are agreed upon and documented in writing during the order processing.

Returns and Exchanges

For returns and exchanges, please contact us via email within 30 days of receiving the goods. We will then provide you with the necessary instructions for return or exchange.

Please send returns to:

Company: Moon & Kings Union GmbH

Address: Hauptstraße 12, 89143 Blaubeuren

Legal Payment Deadline

In accordance with applicable legal provisions, the payment deadline for the remaining balance is 30 days from receipt of the goods, unless otherwise agreed.


If you have any questions regarding our payment and delivery terms, we are at your disposal. Please contact us at:

Moon & Kings Union GmbH

Address: Hauptstraße 12, 89143 Blaubeuren


Phone: +49 1604786786